How to order

1/ How do I place an order?

You can place your order securely online using our automated order system by clicking into the painting image that you would like to purchase, next click to choose the size you want, and click Add to Cart. You can repeat these steps as many times as you wish when you want to buy more than one painting at the same time for just one payment only. All choosing will be automatically put in your shopping list. Before payment, you can take the last review for all your choices. You also can delete some as well as add on some. No need to fill in the payment form many times for many paintings at one time buying. We save your time.

2/ How can I check the status of my order?

You may check the status of your order by logging into your jbenarts.com account and clicking on the View Order History tab.

Your order status will be available 24 hours after you place your order.

If your order status hasn't updated over the 5 business days, please don't hesitate to contact us for more information on your orders status.

3/ What Happens Once I Submit My Order?

If your payment was accepted and your order was successfully completed, you will immediately receive an email of confirmation payment from us and from Bank of America or PayPal.

4/ Can I change my order once it has been submitted?

No, you can’t, we are sorry for that. We highly recommend double-checking all information you submit before finalizing your order.

5/ Is it safe to order online?

Yes, it is. Our company, J Benjamin LLC, has signed the contract to buy merchant service of Bank of America. So, you don’t have to worry about the security system to protect your personal information. As you go through the checkout process your browser will display a safety symbol to let you know that your payment information is protected. If you are still concerned you can also order by email us or mail to us and to pay by check or money order or wire transfer money to our account with Bank of America.